Sub-processors
Last updated 12 November 2026
FrançaisProsodi uses the companies below (sub-processors) to provide its service. Each handles personal information on Prosodi’s behalf, under an agreement with Prosodi.
The country is where the company keeps and mainly processes that information for Prosodi. Phone calls, web traffic and AI requests can also pass through, or be handled at, a company’s locations in other countries.
Infrastructure sub-processors
These companies host or carry agencies’ data.
| Entity Name | Sub-processing Activities | Country |
|---|---|---|
| LiveKit | Real-time voice infrastructure and model inference | United States |
| Telnyx | Telephony provider | United States |
| Amazon Web Services | Cloud infrastructure provider | United States |
| Supabase | Database provider | United States |
| Render | Application hosting provider | United States |
| Vercel | Web hosting provider | United States |
| LlamaIndex | Knowledge base storage and search | United States |
Model inference sub-processors
These companies run AI models for speech recognition, language and voices. They apply only when an agency uses a model or feature that runs on them through Prosodi’s account. A model provider that an agency connects with its own API key is that agency’s own provider, under its own agreement, and is not listed here.
| Entity Name | Sub-processing Activities | Country |
|---|---|---|
| OpenAI | Model inference | United States |
| Soniox | Model inference | United States |
| ElevenLabs | Model inference | United States |
Other sub-processors
These companies perform other functions.
| Entity Name | Sub-processing Activities | Country |
|---|---|---|
| Resend | Email delivery | United States |
| Stripe | Payments processing | United States |
| Email and Workspace tools | United States | |
| Anthropic | AI assistant for support and operations | United States |
Updates
This list may change as Prosodi grows. We tell agency admins by email when a new sub-processor is added, as our Data Processing Addendum provides.